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QROVA GUIDE

How to Use a QR Code to Collect Customer Reviews

Make it easier for customers to reach your chosen review page from receipts, counters and printed materials.

How to Use a QR Code to Collect Customer Reviews

Link to the correct destination

Use the review destination you want customers to reach and verify it works without unnecessary intermediate steps.

Place it after value is delivered

Receipts, checkout counters and post-service materials are natural places to make the review path easy to access.

Explain the action

Use a straightforward label such as “Leave a review” so the QR code is not ambiguous.

Do not manipulate feedback

Make the QR available consistently rather than selectively directing only certain customers based on expected sentiment.

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